Field Management Services

Field Services encompass desktop equipment management, informatics technology device setup, relocation and renewal services via ITIL based service management infrastructure in the whole of Turkey.

You can make use of our Field Services that can be customized according to your establishments needs, based on calls or projects as well as a service based on contract. Field Management services are given under three topics based on the scope of the contract:

User support service

Services towards the setup, problem-free operation or problem solving of the client user’s desktop hardware, operating system and required applications.

Software distribution and management service

Software installation, update, software check and, based on request, uninstallation on PC’s from a single point.

Inventory management service

The gathering of inventory information of IT components, their registry, the update of the inventory list based on the time periods determined by the contract, inventory updates during the addition, removal and replacement of new hardware.